Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
- Duration: 5 days (40 hours)
- Date: on request
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
This course will help:
- Learn how to manage the tools of Cisco Unified Communications Manager (CM) for secure communication to facilitate team-based collaboration from any location using Voice over Internet Protocol (VoIP), video, unified messaging, and IM
- Gain hands-on experience in using Cisco Unified Communications Manager for secure, compliant communication protocols
- Acquire the knowledge to prepare for the 300-815 CLACCM exam
Course syllabus:
- Analyzing and Troubleshooting Signaling and Media Protocols
- Implementing Cisco Unified Communications Manager Supplemental Services
- Implementing Call Coverage in Cisco Unified Communications Manager
- Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Implementing Cisco Unified Communications Manager Express
- Implementing Globalized Call Routing
- Implementing Remote Site Survivability
- Implementing Call Admission Control in Cisco Unified Communications Manager
- Implementing URI Calling in Cisco Unified Communications Manager
- Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Examining Global Dial Plan Replication
- Configuring and Troubleshooting Cisco Unified Border Element
Lab outline
- Analyze SIP, H.323, and Media Protocols
- Troubleshoot SIP and Media Protocols
- Implement Cisco Unified Communications Manager Supplemental Services
- Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
- Configure Device Mobility
- Troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure Cisco Unified Communications Manager Extension Mobility
- Troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure Cisco Unified Mobility
- Troubleshoot Cisco Unified Mobility
- Implement Endpoints in Cisco Unified Communications Manager Express
- Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Implement Calling Privileges in Cisco Unified Communications Manager Express
- Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
- Implement Globalized Call Routing
- Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
- Implement MGCP Fallback and Survivable Remote Site Telephony
- Implement Call Admission Control
- Implement a URI-Based Dial Plan for Multisite Deployments
- Troubleshoot Globalized Call Routing
- Troubleshoot Call Admission Control
- Implement Global Dial Plan Replication
- Implement Cisco Unified Border Element
- Troubleshoot Cisco Unified Border Element
You will learn:
- Analyze and troubleshoot SIP, H.323, and media protocols
- Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
- Implement call coverage in Cisco Unified Communications Manager
- Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
- Implement Cisco Unified Communications Manager Express for SIP phones
- Implement globalized call routing within and between Cisco Unified Communications Manager clusters
- Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS XE gateways
- Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager
- Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
- Troubleshoot multisite Cisco Unified Communications Manager deployments
- Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable Global Dial Plan Replication (GDPR)
Pre-requisites:
Before taking this course, you should have the following knowledge and skills:
- Internet web browser usability knowledge and general computer usage
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Describe the different codecs and how they are used to transform analogue voice into digital streams
- Knowledge of Cisco Internetworking Operation System (Cisco IOS XE) command line
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