Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

  • Duration: 5 days (40 hours)
  • Date: 17.03 - 21.03

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

This course will help:
  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Configure and troubleshoot collaboration endpoints
  • Earn 64 credits toward recertification
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Course syllabus:

  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber
  • Configuring Cisco Unity Connection Integration
  • Configuring Cisco Unity Connection Call Handlers
  • Describing Collaboration Edge Architecture
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches

Lab outline

  • Using Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Explore the Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalized Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Manage Unity Connection Users
  • EAI: Configure QOS

You will learn:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst switches

Pre-requisites:

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
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