VMware Horizon 8: Troubleshooting Bootcamp (HTB8)

Этот курс поможет:
  • Gain the knowledge and skills needed to troubleshoot Horizon Connection Server, Unified Access Gateway, protocols, connections, and certificates
  • Through hands-on exercises, gain experience solving common problems faced by Tier 1 virtual desktop administrators and operators, as well as advanced knowledge, skills, and abilities to troubleshoot VMware Horizon 8 infrastructure

Программа курса:

  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases
  • Only applicable for Horizon 7.x environments
  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops
  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones
  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment
  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems
  • Discuss Horizon Connection Server general troubleshooting techniques
  • Identity Horizon Connection Server common issues through logs
  • Describe AD LDS replication
  • Discuss Horizon Connection Server replication common issues
  • Review and Interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from everyday infrastructure administration tasks
  • List and identify common Unified Access Gateway deployment issues
  • Monitor the Unified Access Gateway deployment to identify health and issues
  • Identify and troubleshoot Unified Access Gateway certificate issues
  • Monitor, test, and troubleshoot network problems
  • Discuss general Unified Access Gateway troubleshooting processes
  • Discuss BLAST Codecs and Encoder Switch settings
  • Describe how to verify BLAST configuration using logs and settings
  • List general BLAST optimization recommendations
  • Summarize BLAST tuning recommendations that apply to WAN connections
  • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
  • Describe recommended tuning options to increase display protocol quality for all use cases and applications
  • Explain Horizon connections
  • Describe the role of Primary and Secondary protocols in Horizon connections
  • Describe HTML client access connections
  • Describe Horizon connections load balancing
  • Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
  • Identify troubleshooting steps for failing Horizon load balancer connections
  • List troubleshooting steps for Horizon connections
  • List Horizon certificate functions
  • Describe Horizon certificates scenarios
  • Discuss potential challenges related to certificates in Horizon
  • Describe the troubleshooting approach to Horizon certificate issues
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues

Вы научитесь:

  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a VMware Horizon environment
  • Troubleshoot issues with linked and instant clones
  • Configure the Windows client
  • Identify the correct log level for gathering logs
  • Optimize protocols for best end-user experience
  • Discuss Horizon Connection Server advanced configurations
  • List troubleshooting techniques for Horizon Connection Server common issues
  • Interpret Horizon 8 Connection Server logs
  • Identify Unified Access Gateway configuration and certificate issues
  • List troubleshooting steps for Unified Access Gateway common issues
  • Describe BLAST configuration verification using logs and settings
  • Describe BLAST optimization recommendations for different use cases
  • Describe Horizon 8 Connections and how to troubleshoot related issues
  • Describe Horizon 8 certificates
  • List troubleshooting steps for common issues with Horizon 8 certificates
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues

Предварительные требования:

This course requires students to have completed the VMware Horizon 8: Implementation and Management (HDM8) course or have equivalent knowledge, experience with VMware vSphere Web Client and VMware vCenter Server, experience in administering Windows and Linux operating systems.

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