Understanding Cisco Collaboration Foundations (CLFNDU)

Этот курс поможет:
  • Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
  • Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
  • Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
  • Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
  • Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
  • Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
  • Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool

Программа курса:

  • Define Collaboration Technology and Benefits
  • Administering Initial Parameters for Cisco Unified Communications Manager
  • Exploring Endpoints and the Registration Process
  • Exploring Codecs and Call Signaling
  • Managing Users in Cisco Unified Communication Manager
  • Describing a Basic Dial Plan
  • Describing Class of Service
  • Enabling Endpoints and Features
  • Describing the Cisco ISR as a Voice Gateway
  • Exploring Cisco Unified Communication Manager Media Resources
  • Reporting and Maintenance
  • Exploring Additional Requirements for Video Endpoints
  • Describing Cisco Unity Connection

Lab outline

  • Configure Cisco Unified Communication Manager Initial Parameters
  • Configure the Cisco Unified CM Core System Settings
  • Deploy an IP Phone Through Auto and Manual Registration
  • Administer Endpoints in Cisco Unified Communications Manager
  • Create a Local User Account and Configure LDAP
  • Adding Users in Cisco Unified Communications Manager
  • Create a Basic Dial Plan
  • Explore Partitions and Call Search Spaces
  • Explore Private Line Automatic Ringdown (PLAR)
  • Deploy an On-Premise Cisco Jabber® Client for Windows
  • Implement Common Endpoint Features
  • Implement Single-Site Extension Mobility
  • Configure Jabber
  • Configure Voice over Internet Protocol (VoIP) Dial Peers
  • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
  • Control Access to Media Resources
  • Use Reporting and Maintenance Tools
  • Explore Endpoint Troubleshooting Tools
  • Examine the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users

Вы научитесь:

  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

 

Предварительные требования:

The following skills are required:

  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line
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